At Technoquo, we are dedicated to providing our customers with an exceptional experience. Our commitments to you include:

100% Price Match Commitment: We strive to offer the most competitive prices on our products. We are committed to matching any verifiable lower price offered by a competitor on the same product.

100% Quality Assurance Commitment: We prioritize product quality and conduct thorough checks on all products before shipment. We ensure that all products we offer, whether new or refurbished, meet our high standards. New products are guaranteed to be factory sealed, and refurbished products undergo rigorous testing and certification.

100% Satisfaction Commitment: We offer a straightforward return policy. If you are not completely satisfied with your purchase due to a functional or mechanical defect, you may be eligible for an exchange or return, subject to our return policy terms.

Expert Technical Support: We provide access to expert technical assistance to support your needs. You can reach our support team through phone, email, or live chat.

Secure Transactions and Shipping: We prioritize the security of your transactions and the safe delivery of your orders. We utilize secure payment processing methods and work with reliable shipping partners to ensure your orders arrive on time and in excellent condition.

Return Merchandise Authorization (RMA) Process:

For all returns, an RMA request must be initiated and approved according to the following guidelines:

• An RMA is required for all returns of Technoquo products, regardless of the reason for the return.
• Returned items must include all original accessories, manuals, software, and warranty documentation.
• The original product packaging must be undamaged. A restocking fee of 25% may be applied if the original packaging is damaged.
• Do not write directly on the original product packaging.
• The RMA number must be clearly marked on the outer shipping box.
• The outer package must clearly display Technoquo’s full return address, preferably on a securely affixed label.
• Upon receipt and inspection by our returns department, your exchange or refund will be processed within 10 business days.
• Any discrepancies between your purchase order and the received goods must be reported to us within two business days of delivery.
• Return ítems must be received in our office of USA in Florida to request a warranty process. We sell FOB USA.
• Technoquo Will let know the customer before send the item to request guarantee from manfuacturer or by our dealer.
• Always make sure beofre buy tio check days of warranty of each product.
• Refunds must aplicable any charge for international transfers.